Effective Date: March 30, 2026
Please read these terms carefully before using our service. By using the service, you agree to comply with these terms. These Terms of Service apply to the text messaging services provided by Franklin Estates.
1. Service Description
Our service allows you to receive and send text messages to and from a designated text number associated with Franklin Estates. These messages may include account-related alerts, mobile home community news, urgent site notifications, lot rent reminders, maintenance updates, showing confirmations, and other content related to your residency or inquiry at our Indiana communities.
2. Consent to Receive Messages
By providing your phone number to Franklin Estates — whether through our website, an online application, a maintenance or showing request form, Tenant Web Access registration, a lot reservation form, or any other intake form — you consent to receive text messages from us related to your residency or inquiry at our mobile home communities. Message and data rates may apply. Message frequency will vary.
3. Opt-Out
You can opt out at any time by replying "STOP" to any message received from Franklin Estates. Reply "HELP" for more information or assistance. Once you opt out, we will cease sending you text messages unless you provide new consent.
4. Privacy
We respect your privacy and use your information only to provide our property management services. Franklin Estates does not sell or share your personal information or mobile phone number with third parties for marketing or promotional purposes. For full details, see our Privacy Policy.
5. Message Content
Messages may include account-related alerts, mobile home community news, urgent site notifications, lot rent reminders, maintenance updates, showing confirmations, and other content related to your residency or lot rental at Franklin Estates communities. Franklin Estates will not send messages related to prohibited topics including but not limited to hate speech, adult content, illegal activities, or any topic in violation of CTIA guidelines.
6. Support
Contact Franklin Estates for assistance:
Phone / Text: [YOUR VOIP NUMBER]
Email: [YOUR COMPANY EMAIL]
Note: The email address listed should match your company domain for compliance purposes.
7. CTIA Compliance
Franklin Estates's text messaging service complies with CTIA guidelines. To report concerns or violations, please contact us using the information provided above.
8. Changes to Terms
We may update these Terms from time to time to reflect changes in our service or applicable laws. We will notify you of any material changes to these Terms, and your continued use of the service after such changes constitutes your acceptance of the revised Terms.
9. Termination
Franklin Estates reserves the right to terminate your access to our text messaging service for violating these Terms of Service or for any conduct that we determine, in our sole discretion, to be inappropriate or unlawful.
10. Governing Law
These Terms of Service are governed by the laws of the State of Indiana, without regard to its conflict of law provisions.
11. Contact
For questions about these Terms of Service, contact Franklin Estates:
Phone / Text: [YOUR VOIP NUMBER]
Email: [YOUR COMPANY EMAIL]